Terms of service
Terms of Service
Effective Date: [20 July 2025]
Company Name: SHUKUDO (PTY) LTD
Website: www.shukudo.com
1. Overview
Welcome to SHUKUDO®. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These Terms of Service apply to all users of the site including browsers, customers, merchants, and/or content contributors.
If you do not agree with any of these terms, please do not use our site or services.
2. Online Store Terms
By agreeing to these Terms of Service:
You confirm that you are at least the age of majority in your region or have parental consent.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses, malware, or code of a destructive nature.
Violation of these terms will result in an immediate termination of your services.
3. Product Information
All products on our website are subject to availability and we reserve the right to limit quantities, change prices, or discontinue products at any time without notice.
We aim for accurate product descriptions, but we do not guarantee that all information is error-free, complete, or current.
4. Pricing and Payments
All prices are in South African Rand (ZAR) and include VAT where applicable.
Payments are securely processed through third-party gateways such as PayFast. We are not responsible for errors or issues caused by third-party services.
5. Shipping & Delivery
Please refer to our Shipping Policy for details on shipping costs, delivery times, and areas covered.
6. Returns and Refunds
We accept returns within 7 days of delivery for unused, unwashed items. Please review our Refund Policy for full details.
7. Intellectual Property
All content, branding, logos, images, and text are the property of SHUKUDO® and may not be used or reproduced without our written consent.
8. Third-Party Links
We may include links to third-party websites. We are not responsible for the content or privacy practices of these sites and encourage you to read their terms before engaging.
9. Limitation of Liability
SHUKUDO® is not liable for any injury, loss, claim, or any direct or indirect damages arising from your use of the website or products.
Use of our services is at your sole risk. Products and services are provided "as is" without warranties of any kind.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa.
11. Changes to Terms
We reserve the right to update or change these Terms at any time. Updates will be posted on this page and your continued use of the site constitutes acceptance.
12. Contact Information
Questions about these Terms of Service can be sent to us via email.